Your Privacy Is Protected.

01Introduction

As an independent insurance agency serving Missouri, Iowa, Kansas, and Illinois since 1992, Brawner Insurance understands the importance of protecting our clients' personal and financial information. We are committed to maintaining the privacy and security of the data you entrust to us.

This Privacy Policy applies to information we collect through our website, during in-person interactions, by phone, email, or any other means. Please read this policy carefully to understand our practices.

02Information We Collect

We may collect information about you in a variety of ways to provide our insurance services effectively. The types of information we collect include:

Personal Data

• Name, email address, phone number, and mailing address
• Date of birth and other identifying information you voluntarily provide
• Contact preferences and communication history

Insurance Information

• Details about your insurance needs, existing policies, and coverage history
• Claims information and related documentation
• Financial information necessary to provide insurance services and quotes
• Property, vehicle, business, or other information relevant to your coverage

Usage Data

• IP address, browser type, and device information
• Pages visited on our website and time spent on each page
• Referring website addresses and navigation patterns
• Cookies and similar tracking technologies

03How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Service Delivery — Providing, maintaining, and improving our insurance services to meet your needs
• Processing Applications — Handling insurance applications, quotes, and claims on your behalf
• Communication — Keeping you informed about your policies, coverage changes, and our services
• Legal Compliance — Meeting legal, regulatory, and industry requirements that apply to insurance agencies
• Fraud Prevention — Protecting against fraudulent or unauthorized activity and safeguarding all parties
• Website Improvement — Analyzing usage patterns to improve our website and user experience

04Information Sharing

As an independent insurance agency, we work with multiple insurance carriers to find you the right coverage. As part of this process, we may share your information with:

• Insurance Carriers — To obtain quotes, bind coverage, and service your policies
• Underwriters — For policy evaluation and risk assessment
• Third-Party Service Providers — Who assist us in operating our business and providing services to you
• Legal & Regulatory Authorities — When required by law, court order, or regulatory requirements

We do not sell your personal information to third parties for marketing purposes. Any sharing of your information is strictly limited to the legitimate business purpose of providing you with insurance services.

05Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data storage and encrypted transmission of sensitive information
• Access controls limiting who can view your personal information
• Regular review of our security practices and procedures
• Staff training on privacy and data protection

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining industry-standard safeguards.

06Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please do not hesitate to contact us. We are here to help.